FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship worldwide?
Yes, we offer free worldwide tracked shipping on all orders.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery times vary: 3–7 days within Europe, 7–14 days worldwide.
What if my order arrives damaged?
Contact us within 7 days of delivery with photos, and we’ll send you a free replacement.
Can I return my case?
Yes. We offer a 30-day “Love It or Refund” guarantee. Don’t love it? Send it back for a full refund.
Orders
Below are some of are common questions about orders
Can I change or cancel my order?
Orders can be changed or cancelled within 12 hours of purchase. After that, we start production and shipping.
What payment methods do you accept?
We accept major credit cards, PayPal, and local payment options depending on your country.
Products
Below are some common questions about our products
Which phones are supported?
Our cases currently fit the latest iPhone models. Check the product page for specific compatibility.
Are the cases protective or just decorative?
Our premium cases are both stylish and durable — designed to protect your phone from daily scratches and minor drops.
Will the print fade or peel off?
No. We use 3D UV printing with metallic details. And if it does fade within 12 months, we’ll replace it for free.
Are the wallpapers and icons really free?
Yes! Download them for free in exchange for your email — no hidden costs.